Image dimensions are not valid: how to fix it
The form checked the width and height of your picture in pixels, and they did not match what it expects. Pick your exam and the document in the tool, then drop the file. You get it back cropped to the exam's shape and saved as a JPG at its exact pixel size, inside the KB range.
The tool runs in your browser and nothing is uploaded. Updated 2 November 2026.
1. Choose
- Pixels:
- 200 × 230 px
- File size:
- 20–50 KB
- Format:
- JPG
- Background:
- white
- Face share:
- about 70% (suggested; the notice gives no figure)
Source: CRP PO/MT-XVI, notified 30.06.2026 — Common Recruitment Process for Probationary Officers / Management Trainees (Vacancies of 2027-28) (30 Jun 2026), checked 11 Oct 2026
2. Fix
JPG, PNG, WebP or HEIC (where the browser can open it). Large phone photos are fine.
Nothing is uploaded. Everything runs on this device.
What "Image dimensions are not valid" means
Dimensions are the width and height in pixels, not the file size in KB. A photo can be 30 KB and still be refused because it is 400 x 500 pixels when the form wants 200 x 230.
In our exam data the bank and insurance forms (IBPS, SBI, RBI, LIC, NICL) ask for a 200 x 230 pixel photo and a 140 x 60 pixel signature, and TNPSC Group IV asks for a 130 x 170 photo. A phone photo is thousands of pixels wide, so it won't match until you resize it.
Why it happens
- You uploaded the photo straight from the phone camera, which is thousands of pixels wide.
- The photo was brought down to the right KB but not to the right pixels.
- Width and height are swapped: a 230 x 200 picture is landscape, while the form wants a portrait 200 x 230.
- The signature was cut out as a tall or square crop, while the form wants a wide strip such as 140 x 60.
Exams that ask for these pixel sizes
Photo 200 x 230 pixels
- CWC · 200 × 230 px, 20 to 50 KB
- IBPS Clerk · 200 × 230 px, 20 to 50 KB
- IBPS PO · 200 × 230 px, 20 to 50 KB
- IBPS RRB Clerk · 200 × 230 px, 20 to 50 KB
- IBPS RRB PO · 200 × 230 px, 20 to 50 KB
- LIC AAO · 200 × 230 px, 20 to 50 KB
- NICL AO · 200 × 230 px, 20 to 50 KB
- RBI Assistant · 200 × 230 px, 20 to 50 KB
- SBI Clerk · 200 × 230 px, 20 to 50 KB
- SBI PO · 200 × 230 px, 20 to 50 KB
Signature 140 x 60 pixels
- CWC · 140 × 60 px, 10 to 20 KB
- IBPS Clerk · 140 × 60 px, 10 to 20 KB
- IBPS PO · 140 × 60 px, 10 to 20 KB
- IBPS RRB Clerk · 140 × 60 px, 10 to 20 KB
- IBPS RRB PO · 140 × 60 px, 10 to 20 KB
- LIC AAO · 140 × 60 px, 10 to 20 KB
- NICL AO · 140 × 60 px, 10 to 20 KB
- RBI Assistant · 140 × 60 px, 10 to 20 KB
- SBI Clerk · 140 × 60 px, 10 to 20 KB
- SBI PO · 140 × 60 px, 10 to 20 KB
From each exam's latest notification in our data. Each exam page shows its source and the date we checked it.
Tips
- Check the order of the numbers. This site writes width first, so 200 x 230 is 200 wide and 230 tall; check how your notice labels them.
- Crop to the exam's shape before you shrink. If you squeeze a square photo into 200 x 230, the face looks stretched.
- Phone gallery apps often show the size in MB only. To see the pixels, open the file's details or info screen.
- Do not send the finished file to yourself on WhatsApp. WhatsApp shrinks images, which changes the pixels again.
Other upload errors
Rejected for something other than size? See photo rejected and signature rejected. Only need the file smaller? Use compress to KB.